Patient's Visitors

  • Unless patient disagrees, the HA Hospital may disclose patient's ward / bed number to persons requesting to visit patient in Hospital.
  • During patient's stay in Hospital, our staff may receive enquires in person or via telephone by patient’s friends, relatives or florists to deliver bouquets / gifts, who would like to know if patient has been admitted to Hospital and if so, the ward / bed number patient is staying in. Such information would be disclosed unless patient expressly objects to the disclosure. In such case, patient should request and complete the relevant form, and return to our Admission Office / ward staff after completion. Under our current system, both the fact of patient’s Hospitalization and patient’s ward / bed number would not be disclosed. We regret that we cannot permit selective disclosure of such information.

Visitors' Information and Visiting Hours

  1. Comply with the admission regulations 1 – 12.
  2. No visit for all isolation wards.
  3. Special arrangement may be arranged in case of needs raised by patients or patient's relatives.
  4. No more than two visitors per patient at each time.
  5. Do not bring along children under age 12 for patient visit.
  6. There may be special visiting arrangements for paediatric and critically-ill patients.
  7. All visitors should comply with the following infection control procedures:
    • Wash hands thoroughly when entering and leaving the Hospital.
    • Perform body temperature check and monitor your health situation before visiting the Hospital.
    • Do not visit patients or clinical areas if you have respiratory infection symptoms, diarrhea, vomiting or skin rash.
    • Put on a surgical mask when having respiratory symptoms or when entering patient care areas.
  8. During the Activation of the Alert Response Level, our Hospital implement the following visiting arrangement.
    Ward Visiting Hours
    General Paediatric Wards, Neonatal Intensive Care Unit and Special Care Baby Unit, and Paediatric Intensive Care Unit 8:00 am to 8:00 pm daily
    Intensive Care Unit 12:00 noon to 1:00 pm &
    6:00 pm to 8:00 pm daily
    Other Wards 6:00 pm to 8:00 pm daily
  9. Our Hospital may implement contingency measures on visiting arrangement during the Activation of the Serious and the Emergency Response Level. Please refer to our latest announcement.